I give Cyrus and his team 5 stars because even though I had concerns with a few details on the completed job, things were actioned and rectified quickly and we were happy with the end result.Not only that, Cyrus went above and beyond to do something extra for us that was not part of the quote and he did an excellent job which we so appreciate.Communication was for the most part very good and I trusted Cyrus and his team genuinely wanted to make us happy.Thank you to Cyrus and the team for your hard work.
Emma
1779589016
Trustworthy, efficient, and did a great job. Very happy with my new floors, and really appreciate the team's willingness to help with moving furniture (so good when living solo). Even worked through the weekend to get my job done. Thanks Cyrus!
Roxana
1770116396
Wow! Loved working with FLOORSET — fast, kind, and truly professional. Highly recommend from the heart ⭐⭐⭐⭐⭐
Steph Schipper
1767145340
I wish I could give more stars!This was my very first renovation experience, and getting the floors replaced in my apartment felt incredibly stressful at the start. From the moment I connected with Floorset, that stress completely disappeared. Cyrus and his team went beyond my expectations and made the entire process smooth, easy, and genuinely enjoyable.They were approachable, friendly, honest, and clearly care about the quality of their work. The floors look absolutely amazing, and everything was left clean and spotless. Cyrus also took the time to give me helpful advice and had such genuine interactions that made me feel confident and supported.I feel very lucky to have found Floorset. I’m extremely grateful for the experience. I highly recommend them to anyone looking for beautiful flooring and a stress-free renovation experience.
John McDonald
1763878560
Fantastic job, very happy with the results. Sirus and his team were so good to work with, very professional and very polite.
Trinidad Wallace
1763188773
Cyrus and his team were amazing. Not only did they do a great job but he was happy to reschedule for me at the last minute, and nothing was a problem. My floorboards look absolutely stunning. Excellent work Cyrus. Highly recommended.
moosemousse
1762852099
They did an amazing job in a really short time frame, very clear explanation, good customer service communication, workmanship very good and did extras like cleaning up very thoroughly after finishing the job.
Mitch Website
1761638272
Floorset did a great job in good time
Ken Howells
1760769026
Floorset are a great company to deal with for high quality flooring and expert installation at very competitive prices. When we went to the showroom Marmar provided us with great advice and helped us narrow down the choices until we made our final decision. Cyrus and his team of installers were very flexible and worked around other trades and were patient with the many hold ups our renovation caused. The timber flooring and carpet were expertly laid and the quality is second to none.
leah Rosenberg
1758776432
Tiphaine Le Coarer
1756505855
A big thank you to Cyrus and his team! Their excellent workmanship and attention to detail made our new floor look beautiful! Highly recommend!
Lara Brown
1755216982
I am beyond thrilled with my new engineered oak timber flooring from Floorset. From the helpful guidance of Marmar in the Floorset showroom to the prompt and meticulous installation by Cyrus and his crew, I couldn’t ask for a better experience and result. My apartment had flooded and I decided that I would upgrade the bedrooms from a rather drab grey wall-to-wall carpet to timber. Best decision ever! I love how much lighter the room appears and warmer it feels with the sunlight bouncing off of the flooring. It brings me joy every time I walk into the space. With a rambunctious son, I’m also loving how easy the engineered hardwood floors are to clean. Amazing workmanship, great prices, and excellent service. Thanks, Cyrus and crew!
George Purvis
1754282640
Thanks to Cyrus and his team for a job well done! We are so pleased that we found ourselves working with such a professional team! I have no hesitation in recommending Floorset!
mojtaba agharezaei
1754281384
Ciaran Kehoe
1754101904
Cyrus and his team did a great job on our new floor, they were very accommodating to what we wanted, easy to communicate with and made the process very easy.
Richard Fassbender
1752626287
Absolute best company I have ever dealt with in my life. Lady in the shop was extremely helpful and Even after delivering floorboards and being paid they spent alot of time on the phone helping me with installation questions as I wanted to do it myself.they even came to my house and spent time showing me what to do in personI was totally shocked Ive never had better customer service in my lifeEven refused to take payment for the calloutI will recommend them to everyone I know for the rest of my lifeThanks Cyrus and team
Sharif Jahanshahi
1749274127
Quality product and excellent workmanship. We are extremely happy with the service.
Bill G
1736397568
Cyrus gave us a great quote, provided a product we are really happy with, left everything clean and tidy and provided prompt follow up service. Highly recommended. Thank you Cyrus.
Niki N
1732097487
We had a great experience with Cyrus and his company in getting floorboard installed for our new home!After the company that we previously chose went into liquidation the week before the job was meant to start (and losing a significant amount we paid as deposit), Cyrus was great in alleviating our anxieties and being very responsive. He came to see the house very quickly and in detail went through the practical approaches, possible challenges and solutions. He showed great knowledge ie challenges that come with hebel flooring and how to counteract this.He was gave us a very reasonable quote and was able to prioritise us to fit the schedule we had with our builder.Cyrus was very compassionate and generous in understanding our circumstances and our traumatic experiences in losing money with the previous company. He generally offered for us to pay an amount when the floorboards got to the property and to pay the rest when the job was completed. There was great communication throughout the job and really felt that he had our best interest at heart and was very reliable. After the installation, Cyrus also covered the floorboards with the appropriate material and with great care to make sure that the other tradies don't ruin the floorboards. He also volunteered to come back later to remove the coverings, once the painting is done.It was a lovely experience accessing the service of Floorset and would absolutely recommend Cyrus and his crew! In addition to the great installation, the genuineness and reliability was what we valued the most.
AG
1730067645
Had an amazing Experience with Cyrus and his team. Had bad water damage in the kitchen and they replaced the floor boards and ensured they matched perfectly to the remainder of the lounge area. Great communication, on time. Really took the care, not rushing.. recommended to have the new floorboards acclimatise for nearly 2 weeks before inserting which showed he cares about the long term outcome.The whole kitchen had to be removed and replaced to get to the damage underneath and this was done so well you would never know it was removed, it went in tidier than the initial renovation.Very thankful to have Cyrus on this project, it really made it stress free for me having minimal knowledge with repairs and previous unpleasant experiences.
Susan Thomas
1724048189
Thank you to Cyrus and his team. They were friendly and professional and managed to repair and finish a plastering job that a previous unprofessional person had left us with.They installed a beautiful engineered oak floor after offering valuable advice on the best product.Bob and I would not hesitate to recommend them.
Ola Kasperska
1718055600
I would give 10 stars if I could! Cyrus and his entire team were absolutely fantastic and they made the whole process of house renovations stress free. The great experience started at the showroom where a very knowledgeable team member helped me choose the right type of the floor for my needs and had very useful insight on aesthetic side of it.The installation went smoothly and timely. The team also painted the walls and helped with some small jobs around. The key highlights:1. Great communication and updates on the progress2. Advice on materials and suggestions3. The works were timely with no delays4. The team left the place really clean - removed all trash, no dust or paint stains. Pretty much ready to move in.5. Very important - Cyrus has experience working with fussy body corporate and helped me file the correct paperwork for all strata approvals.I cannot recommend Cyrus and his team enough, they were great!
Andrew Corke
1698315006
We have used the team at Floorset for all our bedrooms, they are really helpful in choosing the right carpet and were terrific at the installation. I recommend them to everyone.
Andrew McKellar
1694835805
Very happy with the job Cyrus and his team did. Our job was a little bit more complicated as the floors were being done at the same time as a kitchen re-fit, but Cyrus was very flexible in working around this as well as the difficulties of replacing flooring when you are living in the residence at the same time. Our floors weren’t great to begin with and needed some additional work which was done without fuss and once completed the finished product is fantastic. Cyrus is very knowledgeable and helpful and priced well with no hidden extras which jobs like this can often have. Would recommend highly.
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